Chargeback

A disputed transaction that results in funds being returned to a customer.

What is a Chargeback?

A chargeback occurs when a customer disputes a transaction, leading to a refund and reversal of funds.

Chargebacks are designed to protect consumers but can impact businesses.

Common reasons for chargebacks include:

  • Fraudulent transactions
  • Unauthorized purchases
  • Dissatisfaction with a product or service
  • Merchants can dispute chargebacks by providing proof of transaction legitimacy.

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